Managed Services Partnerships and Certifications
CDW
is recognized as an award‑winning national IT services and solutions provider. Our strong partnerships with the industry’s top technology manufacturers ensure that we have the knowledge and expertise to meet your toughest organizational challenges.
We utilize a modular approach to system management. This allows our customers to select the services that best support your current capabilities and scales to meet future goals.
ITIL
Our Managed Services offerings are built around ITIL best practices. Our governance training, a requirement for all Managed Services staff members, is based on the ITIL approach to IT service management. We have more than 20 ITIL‑certified employees, including the ITIL Foundation Certification, and the top ITIL certification, the Manager’s Certificate in IT Service Management.
SAS 70
Our Managed Services practice completes a yearly Statement of Auditing Standards No. 70 (SAS 70) Type II audit. This demonstrates how we establish effective control objectives and control activities. The clean (unqualified) opinion expressed in this audit provides confirmation of the strength of our quality control activities and processes in relation to our hosting environment and managed services.
PCI Compliance
We have received a clean Payment Card Industry Data Security Standard (PCI DSS) Report on Compliance, which indicates compliance with the PCI DSS standard. This validates our ability to provide PCI services to organizations that store, process, and transmit credit card information.
See also: PCI Compliance Data Sheet
- Cisco—Gold Certified Partner
- Cisco—Master Managed Services
- Cisco—Over 6200 certifications and accreditations
- Cisco—Powered Managed Contact Center
- Cisco—Powered Managed Data Center
- Cisco—Powered Managed Mobile Communications
- Cisco—Powered Managed Unified Communications
- Cisco—Powered Managed Security
- Cisco—Small Business Specialization
