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High-Quality Guarantee

We only include an item in CDW Outlet if it falls into one of the following categories:

  • Customer return
  • Damaged packaging
  • Missing user manual
  • Minimal cosmetic damage
  • Overstocked item
  • Demo item
  • Refurbished item

Items that are defective, have more than minimal cosmetic damage or are missing needed parts aren't suitable for resale and will not be offered.

Purchase with Confidence

To ensure the same quality and performance you'd get with a non-CDW Outlet item, all desktops, notebooks and servers have been carefully inspected by our certified technicians.

All CDW Outlet items come with:

  • Standard 30-day return policy
  • Full technical support
  • Full manufacturer's warranty or, in most cases, equivalent support from CDW (extended warranties available with some products)

Outlet items cannot be backordered. To verify availability, please contact your CDW Account Manager.

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